- The item I'm looking for, I cannot find on your site.
Do you have it?
Chances are that if you've looked in all the logical categories, and cannot find
what you're looking for, we do not carry it at this point.
- What is the cut-off time to get my order processed the
same day?
The deadline for same-day shipping of all shipping methods is 3:30 PM (ET).
- Are you able to make custom cables?
We are indeed! If you need a custom cable made, please have all of the technical
drawings and other details faxed (317-539-5625) or emailed (
sales@cablesforless.com),
and we will contact you shortly.
We use many advanced methods to process your order. Over 80% of all orders ship
the same day if received by the shipping deadline. Orders placed on the weekend
do not ship until Monday. Click
here to understand
our Backorder Terms. You will receive a confirmation email from us when your order
ships. This will include your tracking number (when applicable).
- When is my credit card charged?
As soon as you click on the "Place Order" button during the checkout process. Your
card is charged at this time for many reasons - a few of the most important are
to reduce fraud, and to help streamline the order process. This is all to help keep
our costs down and pass that savings on to you.
- I sent you an email, and did not receive a reply.
Please include your name, order number, daytime phone number and email address along
with your question. We receive many emails each day that do not include names, order
numbers, or any other information needed to process your request. We also do not
reply to tracking number requests, as you get the tracking numbers when the order
ships.
- Will choosing Next Day Air get my order here tomorrow?
If you select Next Day Air shipping, the items are all in stock, and you meet our
shipping deadlines, your order will ship out the same day and arrive on the following
business day.
- When I placed my order, your website showed it was in
stock; when I received my order, it was on backorder.
Please note that listed availability might not be applicable for multiple copies
of an item, and that sudden demand for an item can have an effect on its availability.
We will inform you by e-mail if any items in your order prove to be unavailable.
If you have not received your order 5-7 days after you placed your order, or if
you have not yet placed an order and would like to inquire about the availability
of multiple quantities of a particular item, send an e-mail message to
sales@cablesforless.com or call us at (800)273-9556 and we will be happy
to assist you.
- I received an item, and I don't need it. How do I send
an item back?
Please see our
Return Policy.